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Trustwave Knowledge Base

Home » Knowledgebase » Trustwave MailMarshal (SEG) » FAQ: Why are Spam messages that contain attachments triggering...

FAQ: Why are Spam messages that contain attachments triggering SpamCensor but not being blocked?

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This article applies to:

  • Trustwave MailMarshal (SEG)

Question:

  • Why are Spam messages that contain attachments triggering SpamCensor but not being blocked?

Cause:

In MailMarshal installations that were originally installed on much older versions, default message size conditions are included in the default SpamCensor rules. The rules do not trigger for messages over a certain size. 

Resolution:

Any rules in the MailMarshal configuration that are configured to only trigger for spam messages that are below a size should have the size condition removed.

Notes:

For a list of the current MailMarshal SMTP default rules see https://support.trustwave.com/MailMarshal-SMTP/documentation.asp. You will be required to log in. 

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