This article applies to:

• Trustwave MailMarshal (SEG)
• Trustwave ECM/MailMarshal Exchange 7.X

Symptoms:

Event ID: 2500
Type: Warning
Source: MMEngine (MailMarshal SMTP) or MEXEngine (MailMarshal Exchange)
Description: Dynamic config reload failed.

Causes:

The MailMarshal Engine on an email processing node was unable to reload the most recent configuration into memory. (The previously loaded configuration continues to be used.)

The most common cause of this error is a problem or inconsistency in the configuration, usually within a Standard rule.

More Info:

This error is simply a notification that the configuration reload failed, and does not give the precise reason for the failure.

This error is typically accompanied by an Error event with a source of the MMEngine or MEXEngine, giving more information about why the last dynamic configuration reload failed.