This article applies to:

• Trustwave MailMarshal (SEG)
• Trustwave ECM/MailMarshal Exchange 7.X

Symptoms

• Accessing email files through Console or Web components
• Windows error message: Error 1130 - Not enough server storage is available to process this command.

Causes

• This error relates to insufficient Windows resources on one of the MailMarshal server computers (Array Manager or Email Processing Server).
• In particular, you may need to change the IRPStackSize parameter on one or more of these computers.
• Some other applications, such as anti-virus software, may have changed this parameter.

Resolution:

Review the Microsoft Knowledge Base for more information and suggested steps to resolve the issue. The following items are relevant:

• Q106167 Error message: "Not enough server storage is available to process this command"
• Q285089 Description of the IRPStackSize parameter in Windows 2000, in Windows XP, and in Windows Server 2003

Notes:

Be aware of Microsoft warnings and recommendations with regard to editing the Windows Registry.

Before applying any of the suggestions documented in the Microsoft articles, back up the Registry and your MailMarshal installation.