This article applies to:

• Firewall Suite 4.1x
• Security Reporting Center 2.X

Question:

Symptoms:

• Unable to get the Log File Forwarding agent to work with Symantec Enterprise Firewall.

Information:

Only AXENT Raptor Firewalls up to and including version 6.0 can use this Log File Forwarding agent. For more information about how to configure the Log File Forwarding agent, please see the following knowledge base article:

Q10312: How do I create a profile in Firewall Suite for AXENT Raptor using the Log File Forwarding Agent?

Starting with version 6.5, the AXENT Raptor Firewall became Symantec Enterprise Firewall.  To transfer the log files from a Symantec Enterprise Firewall, you will need to use the following utilities provided by Symantec:

• RemPass.exe
• RemoteLogDir.exe
• RemoteLogFile.exe

For more information about how to use these utilities, please refer to your Symantec Enterprise Firewall documentation.

This article was previously published as:

NETIQKB20341