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Trustwave Knowledge Base

Home » Knowledgebase » Trustwave MailMarshal (SEG) » INFO: What happens to my license key if I change or add a domain...

INFO: What happens to my license key if I change or add a domain in MailMarshal?

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This article applies to:

  • MailMarshal for Exchange
  • Trustwave MailMarshal (SEG)

Question:

What happens to my license key if I change or add an email domain in MailMarshal?

Information:

Most customers have a Computer SID or Windows Domain SID based license key. These keys are not affected by changes in email domains. However, if a key is rendered invalid by any change, a pop-up will display alerting you to the need to request a new key and there is a 14-day grace period to receive and apply your new key.  During this period, you should follow the key request process outlined in this knowledge base article:

  •  Q10418: How do I obtain MailMarshal license keys?
This article was previously published as:
NETIQKB29561

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