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Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Firewall Suite » PRB: Internal error 2351 is received when using the Windows...

PRB: Internal error 2351 is received when using the Windows Installer.

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This article applies to:

  • Firewall Suite 4.0a
  • Microsoft Windows 2000

Symptoms:

  • Internal error 2351 is received when using the Windows Installer.
  • Internal error 2355 is received when using the Windows Installer.

Causes:

Ignoring either of these error messages may result in the software not functioning properly.

This issue is caused by a problem in the Windows Installer software when it performs file extraction from .cab files.

Procedure:

Microsoft has confirmed this to be a problem in the Windows Installer software. This problem was first corrected in Windows 2000, Service Pack 2. Please follow the instructions from the link provided below.



This article was previously published as:
NETIQKB1187

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