This article applies to:

• Trustwave MailMarshal (SEG)

Question:

Procedure:

By default, the MailMarshal SMTP log files (including the Engine, Receiver, and Sender files and others) are overwritten every five days (SEG 8.2.4 and above: every 14 days). If you want to retain these log files longer, you can do so by editing the registry as follows:

1. On the Array Manager, edit the Registry (10.X: use Advanced Settings in the Management Console)
2. Navigate to the SEG key:
   • In version 8.X: HKEY_LOCAL_MACHINE\SOFTWARE\Trustwave\Secure Email Gateway\Default plus the service name
   • 10.X: value names have the prefix of the service name such as Receiver. (Receiver dot).
   • For full details of the location for each product version, see article Q10832.
3. Add a DWORD (integer) value, called "LogDays".
4. Set the value (decimal) to the number of days that you want to keep the log files.
5. The same registry value (LogDays) can be added to the Engine, Receiver, Sender, Controller, and Array Manager keys:
   • \Default\Engine
   • \Default\Receiver
   • \Default\Sender
   • \Default\Controller
   • \Manager
6. Commit configuration changes and restart the affected services.

 

WARNING: Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Trustwave cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved.

Make sure that you back up your Registry prior to making any changes.

This article was previously published as:

NETIQKB29299

Marshal KB247