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Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Firewall Suite » ERRMSG: Error: 'The Word report converter requires Microsoft...

ERRMSG: Error: 'The Word report converter requires Microsoft Office 2000 or better. A search of the system registry failed to locate the required version of Office.'

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This article applies to:

  • Security Reporting Center 2.1
  • Firewall Suite 4.1x

Symptoms:

  • Error: 'The Word report converter requires Microsoft Office 2000 or better. A search of the system registry failed to locate the required version of Office.'
  • Error occurs when using the Document Utility with Microsoft Word 2003.

Causes:

The Document Utility distributed with the product versions named above does not support Microsoft Office 2003.

Resolution:

Microsoft Word 2003 is supported by the latest version of Document Conversion Utility. You can obtain the latest version of Document Conversion Utility as a standalone installation from the Security Reporting Center Support page.

This article was previously published as:
NETIQKB45132

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