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This article applies to: MailMarshal Cloud (SEG Cloud) Single Sign On to SQM Default domain update September 2022 Background: As of September 2022, Trustwave has changed the default domain in MailMarshal Cloud URLs. Users will be redirected seamlessly to the new URL. The SAML...

This article applies to: MailMarshal (SEG) Cloud (US instance) For other instances, see  article 21149  (Australia instance) and  article 21148  (EU instance) Question: What are the addresses to send mail through MailMarshal Cloud (US instance)? What are the URLs for MailM...

This article applies to: MailMarshal (SEG) Cloud (EU instance) For other instances, see  article 21095  (US instance) and  article 21149  (Australia instance) Question: What are the addresses to send mail through MailMarshal Cloud (EU instance)? What are the URLs for MailMa...

This article applies to: MailMarshal (SEG) Cloud (Australia instance) For other instances, see  article 21095  (US instance) and  article 21148  (EU instance) Question: What are the addresses to send mail through MailMarshal Cloud (Australia instance)? What are the URLs for...

This article applies to: MailMarshal Cloud DMARC (Domain-based Message Authentication, Reporting & Conformance) participation Question: How can MailMarshal Cloud customers use the DMARC framework? Information: Trustwave strongly recommends that MailMarshal Cloud customers u...

This article applies to: MailMarshal (SEG) Cloud DKIM signing  Question: What are the required steps for a customer to enable DKIM signing of outgoing messages in MailMarshal Cloud? Procedure: To set up DKIM signing: The MailMarshal Cloud support provider (Trustwave o...

This article applies to: Trustwave Cloud Email Archiving Service What is the Cloud Email Archiving Service? The Cloud Email Archiving Service is an optional addition to MailMarshal Cloud and Premises editions. This service provides off-site, secure, forensic quality retention of email messa...

This article applies to: MailMarshal Cloud/SEG Cloud Delivery to Gmail addresses Question: Why is mail to Gmail "temporarily undeliverable" or rejected? Error message shown in MailMarshal Cloud delivery log: 421-4.7.0 This message does not have authentication informat...

This article applies to: MailMarshal Cloud/SEG Cloud User Matching Question: What email addresses are checked by User Matching conditions? Why is the "from" or "to" address shown in my email client not matched by rules? Why is a spoofed message allowed to pass? Why...

This article applies to: MailMarshal Cloud (SEG Cloud) SQM Single Sign On Question: How do I automate login for SQM users? Procedure: Username Options The following options are available on the Configuration page of the Customer Console: Force User Interaction If this option...