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Trustwave and Cybereason Merge to Form Global MDR Powerhouse for Unparalleled Cybersecurity Value. Learn More

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MailMarshal Cloud Knowledge Base

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Recent Articles:

Q21225  

This article applies to: MailMarshal Cloud Problem: Outbound mail refused due to listing on UCEPROTECT (L2 or L3) Information: From time to time individual MailMarshal Cloud node IP addresses are included in the UCEPROTECT level 2 or level 3 "spam database". This can cause mail sen...

Q21148  

This article applies to: MailMarshal (SEG) Cloud (EU instance) For other instances, see  article 21095  (US instance) and  article 21149  (Australia instance) Question: What are the addresses to send mail through MailMarshal Cloud (EU instance)? What are the URLs for MailMa...

Q21067  

This article applies to: Trustwave Spam Reporter MailMarshal Cloud  Question: What is Trustwave Spam Reporter? How can I install Trustwave Spam Reporter for my organization? Information: Trustwave Spam Reporter is an Outlook add-in that allows email users to report a m...

Q21218  

This article applies to: MailMarshal Cloud Entra ID Group Import Question: How do I register an application in Azure/Entra to allow group import to MailMarshal Cloud? What are the options and requirements for use of imported Entra groups? Background: MailMarshal Cloud allo...

Q21199  

This article applies to: MailMarshal Cloud Question: What are the recommended methods to deal with false positives? Messages were wrongly blocked as spam Reply: MailMarshal Cloud has an industry leading level of accuracy in classifying spam and valid email. However, you may fin...

Q21040  

This article applies to: MailMarshal Cloud Spam Quarantine Management (SQM) site End user spam site login Question: How do I configure Single Sign On for users of the SQM site? Can I use AD, Azure, or G Suite logins to authenticate users to the MailMarshal Cloud SQM?...

Q21192  

This article applies to: MailMarshal Cloud Customer Web Console Question: How do I configure Single Sign On for the Web Console? Can I use AD, Azure, or G Suite logins to authenticate users to the Web Console? Response: MailMarshal Cloud supports SAML 2.0 SSO for the We...

Q21181  

This article applies to: MailMarshal Cloud DMARC (Domain-based Message Authentication, Reporting & Conformance) participation Question: How can MailMarshal Cloud customers use the DMARC framework? Information: Trustwave strongly recommends that MailMarshal Cloud customers u...

Q21085  

This article applies to: MailMarshal (SEG) Cloud DKIM signing  Question: What are the required steps for a customer to enable DKIM signing of outgoing messages in MailMarshal Cloud? Procedure: To set up DKIM signing: Create a DKIM key and selector for each domain...

Q21198  

This article applies to: MailMarshal Cloud Blocked Senders  Question: What is the intended usage of the MailMarshal Cloud Blocked Senders feature? How can I enable Blocked Senders? What are the limitations on Blocked Senders data retention? Information: Blocked Sender...