Bitdefender for Marshal Release Notes

Version 1.2, Last Revision: July 19, 2021

Bitdefender for Marshal is a configuration and update tool that allows the Bitdefender anti-virus scanner to be used with selected Trustwave Content Security products.

Note: This package does not include the scanning engine or signatures. When installed, the tool retrieves the latest engine and signatures.

These notes are additional to the Help or other documentation.

The information in this document is current as of the date of publication. To check for any later information, please see Trustwave Knowledge Base article Q20555.

Table of Contents

New Features
System Requirements
Upgrade Instructions
Release History

Supported Products

Bitdefender for Marshal works with the following Trustwave product releases:

32 and 64 Bit Versions

Bitdefender for Marshal is available in 32 bit and 64 bit versions. Both versions can be installed on the same system. Use the 64-bit installation with MailMarshal/SEG version 8.X or above and WebMarshal version 7.X.

Note: As of July 2019, product updates are generally only provided for the 64 bit version. Supported versions of MailMarshal/SEG and WebMarshal are 64 bit software.


Bitdefender for Marshal is licensed and purchased through Trustwave.

System Requirements

Installation and Upgrade Instructions

Please read this entire section, including notes, before beginning.

To install Bitdefender for Marshal, run the installer package.

Note: During installation, Bitdefender for Marshal restarts MailMarshal/SEG, ECM, and WebMarshal services in order to update files and settings. Schedule installation accordingly.

Immediately after installation, the Bitdefender for Marshal updater attempts to retrieve the latest virus scanning Engine and signature files. If you need to configure proxy settings, you should do so immediately and then start an update manually.

To configure settings and start an update, start "Bitdefender for Marshal Configuration" from the Start menu. (Installation creates shortcuts in the submenu for each installed product that supports Bitdefender for Marshal). For details of the fields in the configuration tool, see Help.

Note: The updater requires access to the following websites:

To use Bitdefender for Marshal with a supported Trustwave product:

  1. If your installed version of MailMarshal/SEG, ECM, or WebMarshal is older than the supported versions, you must upgrade to a supported version before installing Bitdefender for Marshal.
  2. Obtain and install the appropriate Product Key for MailMarshal/SEG, ECM, and/or WebMarshal. Install the Bitdefender for Marshal software on every processing server (including all array nodes).
  3. Configure the updater and ensure that the initial download of signatures is complete.
  4. Follow the instructions for adding a scanner in the documentation for the specific product.


To uninstall Bitdefender for Marshal:

  1. Remove the Bitdefender for Marshal scanner from all MailMarshal/SEG, ECM, and/or WebMarshal scanning rules.
  2. Delete the Bitdefender for Marshal scanner from the list of scanners in each installed product.
  3. Restart the Engine services for each product. If the server has not been restarted since Bitdefender for Marshal was installed, you may need to restart the MailMarshal/SEG or ECM Controller.
  4. Close the MailMarshal/SEG or ECM Configurator and/or WebMarshal Console.
  5. Use the Add/Remove Programs control panel to uninstall Bitdefender for Marshal.

Release History

The following additional items have been changed or updated in the specific build versions of Bitdefender for Marshal listed.

1.2.0 (July 19, 2021)

64 bit version only

BITAV-114 Wording in the text logs for update failure has been improved.
BITAV-128 A problem in the scan DLL provided by Bitdefender could cause the product engine to stop responding on scanner re-initialization. Fixed in the updated Bitdefender SDK.
BITAV-129 The updater attempts to revert to previous definitions if the updated set cannot be initialized. This function did not work. Fixed.
BITAV-132 The product SDK has been updated. (August 22, 2019)

 64 bit version only

BITAV-113 Scanner initialization has been updated. The temporary fix in BITAV-101 is no longer necessary and has been removed.
BITAV-118 Files with Unicode characters in the filename were not correctly passed to the scanner. Fixed.
BITAV-120 The master license key encoded in the product has been updated.
BITAV-127 Old signature files were moved to the system Recycle Bin instead of being permanently deleted. Fixed. (November 9, 2017)

BITAV-101 A test file was created in the system temporary folder. Fixed: this file is now created in the temp folder within the Bitdefender for Marshal installation.
BITAV-104 Discovery of SEG and ECM license keys is improved. (June 6, 2017)

Initial public release.

1.0.1 (June 30, 2016)

Product pre-release for trial installation (32 bit only).

Legal Notice

Copyright © 2021 Trustwave Holdings, Inc.

All rights reserved. This document is protected by copyright and any distribution, reproduction, copying, or decompilation is strictly prohibited without the prior written consent of Trustwave. No part of this document may be reproduced in any form or by any means without the prior written authorization of Trustwave. While every precaution has been taken in the preparation of this document, Trustwave assumes no responsibility for errors or omissions. This publication and features described herein are subject to change without notice.

While the authors have used their best efforts in preparing this document, they make no representation or warranties with respect to the accuracy or completeness of the contents of this document and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the author nor Trustwave shall be liable for any loss of profit or any commercial damages, including but not limited to direct, indirect, special, incidental, consequential, or other damages.

The most current version of this document may be obtained from Trustwave Knowledge Base article Q14535.


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