MailMarshal 11.1 supports upgrade from version 10.0.7 and above.
Note: If you plan to use a new server for the new version and you want to keep existing configuration, you must still upgrade. |
3.10.1 Upgrading from MailMarshal Version 10.0.7 or Above
You can upgrade directly to the latest release of MailMarshal from these versions. Upgrade the Array Manager first. Then upgrade other MailMarshal components.
Note: To upgrade from earlier versions, first upgrade to a version that supports direct upgrade. You should also consider a clean installation of the current version. |
To upgrade to the latest version of MailMarshal:
1.Ensure the computer you want to upgrade meets the prerequisites for the latest version of MailMarshal.
•You must enable the Windows Authentication feature in IIS.
2.Ensure the Microsoft SQL Server is a supported version. For supported direct upgrades, no change in SQL Server is required.
3.Log on as a local administrator to the MailMarshal Array Manager computer.
4.Verify anti-virus exclusions.
5.Back up your MailMarshal configuration. Use the MailMarshal 10.X Management Console. You can also use the MMExportCfg command line tool.
6.Close any running MailMarshal user interfaces (including Server Tool, other tools, and web interfaces).
7.Run the MailMarshal setup program from the installation package.
8.On the Setup tab, click Install MailMarshal. On the Welcome window, the setup program displays the current version of MailMarshal and the version to which it will upgrade. Click Next.
9.On the License Agreement window, carefully read the license information.
10.Click I accept the terms of the license agreement, and then click Next.
11.On the Ready to Install window, click Install.
12.The setup program stops the MailMarshal services, installs any required prerequisites, updates the product files and database, installs the management websites if required, and starts the services.
13.On the Update Complete window, click Finish.
14.If you are upgrading a MailMarshal Array, install the software on each processing server.
15.Open the Management Console website, verify that each email server is connected and to ensure the Receiver, Engine, and Sender services are running.
16.If you are using the MailMarshal Web components:
a.If you have customized any Web component graphics, make a backup copy of the custom files to a backup folder. For more information, see “Customizing the Web Components”.
b.On the Web components computer, run the MailMarshal setup program from the installation package.
c.On the Setup tab, click Install Web Components.
d.Run the Web components setup until you have completed the installation process. If the previous version of the Admin Console website was installed it will be removed.
e.If you backed up custom graphic files, copy your backup files to the proper locations in the new install folders.
17.Refer to the Release Notes to learn more about new product features and updates. For more information about using the new version of the product, see the User Guide.
3.10.2 Upgrading from Other Versions of MailMarshal
To upgrade from a MailMarshal version prior to 10.0.7, except 8.3.2, first upgrade to 10.0.7. For version 8.3.2, first upgrade to 10.2.5. See the release notes for each version, available on the “previous versions” page of the Trustwave website.
Tip: Instead of upgrading from a version 8.X installation, consider a clean installation. Clean installation helps to ensure that all new features are used. Clean installation also makes it easier to review and eliminate outdated policy exceptions and deprecated policies. |
There are several important steps to the upgrade process. Review the available documentation before beginning.