If you choose to uninstall MailMarshal, you must reroute your email to suit your new configuration. The following steps provide guidelines for the types of steps you must take to remove MailMarshal from your email delivery mechanisms.
When you uninstall MailMarshal, you will no longer be able to use the MailMarshal Management Console to view the contents of the Quarantine folder on the server.
To uninstall MailMarshal:
1.Connect to the MailMarshal Management Console.
2.In the left pane, select Mail Servers.
3.In the right section of the right pane, select the Server you wish to uninstall and then click Edit.
4.On the General tab, Services section, select the Receiver service, and then click Stop.
5.Allow the Engine and Sender services to run until MailMarshal processes all the received email. You can verify that all mail queues are empty by viewing the lists in the menu tree of the main Mail Servers page.
6.Reroute your email delivery settings to exclude the MailMarshal Server you want to uninstall. For example, you may need to change the DNS MX records, firewall translation settings, and internal email server settings that directed email to the MailMarshal server both from external email and from your internal email server.
7.Verify that email is flowing through the new path and no email is being delivered to the MailMarshal server you plan to uninstall.
8.If you want to preserve the data from the MailMarshal Server you are uninstalling, back up the contents of the MailMarshal Quarantine folder and all sub folders.
9.On the server you want to uninstall, run Add/Remove Programs in Control Panel to remove MailMarshal. You may have to restart your computer to remove some program files.
10.To delete the Quarantine folders, first delete the contents of the Symbolic sub folder.
11.Delete the remaining Quarantine folders and files.
12.If you are using a MailMarshal array and want to remove the product completely, repeat Steps 1 through 12 on each additional email processing server.
13.Use Add/Remove Programs from the Windows Control Panel to remove additional components you may have installed, such as Web Components.
14.Use Add/Remove programs from the Windows Control Panel to remove the MailMarshal Array Manager. The Management Console will also be removed.