Array credential test or usage fails on non-domain installation


This article applies to:

  • MailMarshal SPE
  • SEG Array Manager on same server as SPE admin components
  • Workgroup installation 

Symptoms:

  • The Array properties > Credentials "Test credentials" check fails with a known valid account.

Causes:

  • Windows security (UAC) does not grant true administrative permission to local administrator accounts.

Resolution:

The best practice resolution to this issue is to join the server to a domain and use domain security.

If the server must be outside a domain, you can resolve the issue by disabling UAC on the server.
  1. In RegEdit, navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  2. Set the value of the DWORD entry EnableLUA to 0 (zero)
  3. Restart the server.

Notes:

As always exercise due care when editing the Registry.


Last Modified 11/26/2014.
https://support.trustwave.com/kb/KnowledgebaseArticle20074.aspx