This article applies to:
Question:
- How do I get Youtube videos to work with a video playback error?
Procedure:
The following URLs need to be allowed either in a Custom Category or Exception URL for the user:
*.youtube.com
*.ytimg.com
*.youtube-nocookie.com
As of November 25th, 2013:
*.googlevideo.com
Instructions:
1) Log in to the Web Filter
2) go to Library > Custom Category
3) Click on the custom category you have for Youtube or Allow and then > URL
4) Add the URL's listed above to the list as wildcards, hit apply action after every add then reload library when they are all done. (Library Reload will take 5+ minutes)
5) Go to Policy > User group > Profile > Custom Category and make sure that the appropriate category is set to Allow.
6) Repeat these steps for every user group you wish to have Youtube access.
If you have further questions, do not hesitate to contact WFR Support.