No updates for Virtual SWG system


This article applies to:

  • Virtual SWG 10.x
  • Virtual SWG 11.x

Symptoms:

  • Updates not installed, and no new updates are available when retrieving updates manually.
  • System log shows an error on connecting with the Update server.

Causes:

  • This may happen due to the default date/time settings used for a Virtual installation - Check the current time/date set on SWG to verify.

Resolution:

Update the date/time settings using the config_time limited shell command. The best update method is to specify an NTP server, public or local:




Last Modified 6/17/2013.
https://support.trustwave.com/kb/KnowledgebaseArticle15617.aspx