Internal reporter - reports result in error: An error has occurred. The report has not been created


This article applies to:

  • SWG 10.x

Symptoms:

  • Happens only when Last N days is selected in the report filter. If specific date range is selected, report runs fine.
  • In config_time, Time zone is set to any of mideast time zones

Causes:

  • A problem with the mideast time zone

Resolution:

Changing to another time zone solves it. e.g. Asia->Qatar



Last Modified 8/10/2012.
https://support.trustwave.com/kb/KnowledgebaseArticle14913.aspx