Setting Debug mode for Connector Agent

This article applies to:

• Trustwave SPE/MailMarshal SPE
• Connector Agent
  • Note: This procedure requires Connector Agent release 7.1.1.5205 or above

Question:

• How can I set debug mode for Connector Agent?
• How can I set logging level to debug for Connector Agent?

Procedure:

DO NOT use the command line flag -debug for the Connector Agent service.

To enable debug logging, on the server where Connector Agent is installed:

1. Stop the Connector Agent service and close the Connector Agent user interface (Agent Configurator).
2. Set the following Registry keys:
   • For the Connector Agent service
     • 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Marshal\SPEConnectorAgent
     • 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Marshal\SPEConnectorAgent
     • Create a DWORD value Debug
     • Set value data to 1
   • For the Agent Configurator (user interface) - Note that this value is entered in HKEY_CURRENT_USER and the same registry location for 32 or 64 bit systems.
     • HKEY_CURRENT_USER\SOFTWARE\Marshal\SPEConnectorAgent
     • Create a DWORD value Debug
     • Set value data to 1
3. Start the service and/or the Agent Configurator.

To revert to normal logging, delete the registry values (or set them to 0) and restart the service and/or Agent Configurator.

Notes:

In earlier releases of Connector Agent, debug logging is not available.