Cannot set impersonate user when installing MRC


This article applies to:

  • Marshal Reporting Console 2.5.x

Question:

  • Error: Marshal Reporting Console - Cannot set impersonate user
  • Why does my Domain Administrator User account not have sufficient rights to "Impersonate User" ?
  • Impersonate user cannot be entered on non-English Windows version

Resolution:

If you encounter this error, add the Domain Administrator User account directly to the local Administrators group on the server.

Language-specific Windows issues

If the Windows operating system version is not English, then the built-in Local Administrators group may have a different name (for instance in Spanish language Windows the group is named "Administradores").

  • This problem is fixed in MRC 2.6. However, you may find that access to the MRC website by these users is not allowed.
  • In earlier versions, to work around this problem, create a local group called "Administrators." Add the user account to both the "Administrators" group and the existing built-in Local Administrators group (such as "Administradores").

Note:

You cannot correct this problem by adding a Domain Administrators group to the Local Administrators Group. You must add the individual user.


Last Modified 5/1/2020.
https://support.trustwave.com/kb/KnowledgebaseArticle14414.aspx