This article applies to:
Question:
- Installed SWG on a VM and used a license key with caching enabled, but the policy server displays the following message:
"Current hardware does not support Cache. Therefore, enabling Cache will reduce system performance."
How should I configure VMWare/SWG to let SWG be aware of cache kit installed and stop displaying this message?
Procedure:
You need to add another hard drive to the virtual machine, 250G in size. Make sure that the virtual appliance has atleast 3G of ram configured.
The caching kit can be seen by running config_hardware command in limited shell
To add the additional HD:
For the VM you created select ‘Edit settings’ ->A dd… -> HardDisk -> Next -> create a new virtual disk -> next -> disk size=250G -> next -> next -> finish.
Now power off guest -> restart VM -> login to limited shell -> run config_hardware, select Y to configure it and wait for completion.
After the caching kit is configured via config_hardware, if you still see the message in the GUI 'Current hardware does not support caching...' in devices tab or if you cannot change the max object size, in caching tab, to over 16M, run the setup command again from the limited shell.
Now the message in the GUI 'Current hardware does not support caching...' should go away.