This article applies to:
Question:
- Some sites or programs require you to bypass Authentication in order for it to be accessed through the SWG appliance. For example, Google Earth’s update mechanism will not allow the program to run if it cannot contact its host site, and the host site cannot be reached when using Authentication through the SWG.
Procedure:
- To bypass authentication in our Google Earth example, we will use the User-Agent header that Google Earth uses to access its host site.
- Navigate to Polices > Condition Settings > Header Fields.
- Under Exclude by Headers, click Edit and enter the following information:
Header Name:
Condition:
Header Value:
3. Save and Commit changes.
Other programs and hardware are known to need to have authentication bypassed in order to be used. Here are the programs and the Header names used to allow access.
| Google Earth | User-Agent | Regular Expression | ^GoogleEarth.* |
| iPhone | User-Agent | Regular Expression | Apple iPhone.* |
| iPad | User-Agent | Regular Expression | Apple iPad.* |
| iTunes | User-Agent | Regular Expression | iTunes/.* |
| - | - | - | AppleCoreMedia/.* |
| Microsoft Updates | User-Agent | Equals | Windows-Update-Agent |
| - | - | Regular Expression | ^MicrosoftBITS/.* |
| Adobe Flash | User-Agent | Regular Expression | ^Adobe Flash Update.* |