Dashboard Does Not Show Any Data - Internal


  • Description
    Dashboard in version 9.0 does not show data or devices

  • Symptoms
    Dashboard in version 9.0 does not show data or devices

  • Cause
    In version 9.0 the SNMP community needs to be "finjan" in order make the dashboard able to retrieve data.

  • Solution

    Navigate to Administration > Alerts > SNMP
    Under the tab "SNMP version" make sure that the SNMP community is "finjan".

    This limitation is resolved in versions higher than 9.0.


  • Software Version
    9.0

  • This article applies to:
    NG 1000
    NG 5000
    NG 6000
    NG 8000
    This article was previously published as:
    Finjan KB 1846

    Last Modified 2/3/2010.
    https://support.trustwave.com/kb/KnowledgebaseArticle13578.aspx