Allow Rule / Action does not whitelist an Archive File

The following example illustrates the symptoms:

In a customized policy, define an allow rule for archive files (e.g. Zip files) by file extension or true content type for example.

Locate this rule high up (i.e., with high priority) within the security policy.

Try to browse to an archive file containing executable files inside it - the file will be blocked.

If an item is a container that is not a cab or jar, the file extension rule will apply to the archive itself, but then the whole policy will be applied to each item inside the archive.

There is a possible workaround for this issue:

1. Create an Allow rule:
   A.   In the "Static Content List" field check on the "Malicious Objects List".
   B.   Check on the "Everything except for the items selected below":
   
   
   

If you don't want to whitelist embedded archive files within this rule:

1. Select True Content Type and check Embedded Archives.
2. Next, check the “except for the items selected below.”

NOTE: This workaround will no longer work from 8.4.3 with M08 hot-fix installed and above hot-fixes.

For 8.4.3-M08 and above, please apply the following solution:

1. Add / move up the "Allow Trusted Sites" rule to the top of your security policy.
   This rule should be defined as follows:
   User Response Action = Allow.
   URL Lists = Trusted Sites.
2. Add your desired URL to the Lists -> URL Lists -> Trusted Sites.
3. Apply & commit changes.