Filter ip address missing in web based authentication Url address bar

This article applies to:

• WF/WFR/R3000

Question:

• Why is my filter's ip address missing in the web based authentication URL address bar?
• https://:8081/AuthenticationServer/AuthenticationForm.jsp   <---your filter Ip should be showing after the http:// front, see below;

Reply:

If you see that the ip address is missing in the address bar for web based authentication add a PTR  to your DNS.

PTR record resolves an IP address to a fully-qualified domain name (FQDN) as an opposite to what A record does. PTR records are also called Reverse DNS records.

The filter needs to be able to perform a forward and reverse DNS lookup on its ip/hostname.