R3000IR alert email: "Not enough space left on system drive or database drive to make backup copy"

This article applies to:

• R3000IR

Symptoms:

• Email alert sent from the R3000IR with subject: "Not enough space left on system drive or database drive to make backup copy"

Causes:

This error message has to do with the database/reporter side of the R3000IR, not the filtering side.

The IR box has a hard drive partition that is reserved for database backups. Normally a reporter unit would only make one backup of the database. However, an IR box makes a second backup stored on that same partition, essentially a backup of the backup.

The error message is generated when the backup partition is about 55% full. The process responsible for the second backup uses that as a threshold and will stop itself from creating the second backup if it reaches that. However this will not effect the normal backup procedure responsible for the first backup.

For further information and options regarding this, please contact Trustwave Technical Support.