Why is a site that is allowed via wildcard categorization being blocked?


This article applies to:

  • R3000

Question:

Why is a site that is allowed via wildcard categorization being blocked?

Reply

When attempting to categorize a site, the filter will look the site up in its libraries.  If the site is found under both a wildcard and a single URL or IP, then the single URL or IP categorization takes precedence.  This may cause a wildcard-allow rule to be overridden by a single URL-block rule.  In order to stop this, you will have to add a single URL or IP to your allow rule/category.
This article was previously published as:
8e6 KB 299304

Last Modified 11/26/2008.
https://support.trustwave.com/kb/KnowledgebaseArticle12597.aspx