NAS Status displays "This ER does not have a NAS device attached" even though there is a Nexsan unit attached to it.

This article applies to:

• Enterprise Reporter

Question:

NAS Status displays "This ER does not have a NAS device attached" even though there is a Nexsan unit attached to it.

Reply

Currently, the "NAS Status" page only works for showing the status of devices that are in fact Network Attached Storage (NAS) devices. The Nexsan is attached via a SCSI connector and thus is not a NAS.

So if you have a Nexsan unit, you can disregard this message, as it is not applicable. An Enhancement request has been submitted to update this screen to handle Nexsan units and update the title.

If you feel there is a problem with the database or cannot access the Webclient to view reports, please contact 8e6 Technical Support.

This article was previously published as:

8e6 KB 296074