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Question:
How do I take my Enterprise Reporter out of evaluation mode?
Reply
After the designated evaluation period has expired, you may extend your evaluation period, or activate the unit and use it in the activated mode. To change the evaluation mode from the Administrator console by logging in to the Reporter port 808, 88 for reports:
• In the ER Status pop-up box (see Fig. A-1), click Change Evaluation Mode
(Fig. A-1)
FYI: This activation code is not the same as the R3000 filter code.
• In the Evaluation screen, click on “Change Evaluation Mode
• By clicking the button or link, the Activation Page pop-up box opens (see Fig. A-2):
(Fig. A-2):
Activation Page
1. In the Activation Page pop-up box, the Hostname of the Server, IP address, and Mac Address (Media Access Control address) display.
Tech Support will collect the following information from you:
a. Hostname, IP address, and Mac Address.
b. How you wish to change the evaluation mode. You may select either option:
• extend the evaluation mode for 2, 4, or 8 weeks, or
• change the evaluation mode to the activated mode.
2. After obtaining this information from you Tech Support will issue you an Activation Code. Enter the activation code in the Activation Code field (See Fig. A-3):
(Fig. A-3)
3. Click Activate to display the confirmation message in the Activation Page pop-up box:
• If extending the evaluation period for the unit, the following message displays: “It is now in evaluation mode (‘X’ weeks)!” in which ‘X’ represents the number of weeks in the new evaluation period.
• If activating the unit, the following message displays: “Your box has been activated!”
4. Click CLOSE to close the Activation Page pop-up box.
- This article was previously published as:
- 8e6 KB 285230