Running authenticat.exe in debug mode using a log file.


This article applies to:

  • R3000

Question:

Running authenticat.exe in debug mode using a log file.

Reply

When running into problems with 8e6 Authenticator (authenticat.exe), it is possible to run the application in a "debugging" mode as a troubleshooting tool. Problems can include the following:

  • Not being able to initially authenticate.
  • The application fails to start properly.
  • The application kills itself after a short period of time.

While in debug mode, authenticat.exe will generate a log entry for various steps of operation. To run authenticat.exe in debug mode using a log file, use the following command:

start authenticat.exe RA[VIP] LE[0] LD[4] LF[c:\]

  • VIP should be replaced with the virtual IP address used for authentication
  • LE[0] specifies that the debug log will be written to a log file.
  • The LF parameter contains the location where the log file is saved. Make sure the local user has write permissions for the path specified.
  • The LD parameter indicates the level of logging detail in which 4 is the highest and 0 will only report errors.
If you are unable to resolve your issue, please contact 8e6 Technical Support at 888-786-7999 opt. 3.
This article was previously published as:
8e6 KB 276557

Last Modified 1/21/2008.
https://support.trustwave.com/kb/KnowledgebaseArticle12369.aspx