GUI Buttons not working


This article applies to:

  • R3000

Question:

GUI Buttons not working

Reply

If you are in the R3000 GUI and you click on one of the tab buttons on top with no response, try this:

1.First close out your GUI session.

2.On your PC go to start button> control panel> and double click on  the java Icon(coffee cup). Depending on your version of Java, look for settings and/or delete temporary java cache files option.

3. After you delete your java cache temporary files, re-open your GUI and the tab buttons should now be working.

If you are still experiencing problems please call 8e6 Tech Support at 888-786-7999, Option 3


This article was previously published as:
8e6 KB 276545

Last Modified 1/21/2008.
https://support.trustwave.com/kb/KnowledgebaseArticle12362.aspx