This article applies to:
- Trustwave MailMarshal (SEG)
- Trustwave ECM/MailMarshal Exchange 7.X
- Array Manager installed on a domain member server under Windows 2008 or above (or equivalent workstation OS)
Symptoms:
- Attempting to join an array, using a local administrator account created on the Array Manager server.
- Access is denied.
Causes:
- In the named operating systems, additional security is applied for administrator accounts.
Resolution:
Connect using a domain account. For SEG 8.X and below, verify that this account has the appropriate permissions using the MailMarshal Configurator (MailMarshal Properties > Manager Security).
Notes:
- You might also be able to work around this issue by disabling Windows UAC. However, Trustwave recommends you keep UAC enabled.