This article applies to:
- Trustwave MailMarshal (SEG)
Question:
- Why are digest emails displaying as garbled text?
- Users receive message digest emails but they appear as garbled text.
Information:
It is likely that some other software is scanning the messages and not retaining encoding or character set information.
The use of Trend Micro Antivirus for Microsoft Exchange is a known cause of this problem.
Solution:
Disable or uninstall the offending software.