Low Disk Space Handling in WebMarshal

This article applies to:

• WebMarshal 6.0.3 and above

Question:

• What are the minimum free disk space requirements for WebMarshal processing servers?
• Warning message in Event Log or email to administrator: Free disk space on WebMarshal server SERVERNAME is running low.
• Warning message when browsing: The free disk space on the WebMarshal server is running low. Please contact your system administrator.

Information:

To ensure that processing can continue normally, the WebMarshal Proxy service checks the disk space available for the temporary file folder and the logging folder.

• WebMarshal will refuse browsing requests if the free disk space falls below a minimum (512 MB by default).
• WebMarshal will also raise a warning when the free disk space comes close to the minimum (1.5 GB by default, or 1.5 times the minimum level).

If either of these events occur, WebMarshal logs an Event Log entry, and also sends an email to the WebMarshal administrator.

You should free up space on the processing server. If no other applications are running on the processing server, the main items likely to consume space are the WELF text logs and WebMarshal service logs.

You can adjust the minimum space setting by adding an entry in the WebMarshal Proxy Configuration file (WMProxy.config.xml) as follows:

<WebMarshal>
   <Proxy>
     <Config>
        <ProxySettings minFreeSpace="{size in MB}" [other attributes...] />
     </Config>
  </Proxy>
</WebMarshal>

Notes:

• For general information about editing XML settings files, see article Q12705.
• The file WMProxy.config.xml is located on the processing server. If you have more than one processing server, you must make the changes on each server.
• When entering the size, do not include the braces {}, but do include the quote marks.
• Back up configuration before making changes.
• The file WMProxy.config.xml normally contains additional settings. The ProxySettings node can have multiple attributes. This node should only occur once.
• To adjust this setting, only add (or remove) the specific attribute minFreeSpace.