How do I configure verbose debugging mode for the agents

This article applies to:

• MailMarshal SPE

Question:

• How do I configure verbose debugging mode for the agents in SPE

Warning:

Verbose logging should only be enabled if advised by Trustwave Technical Support. Verbose logging should not be left active during normal production use, as the log files may grow extremely large and use all available disk space. Enable this mode only as required, and disable it when not actively using it.

Procedure:

Each MailMarshal SPE component generates text logs. These files provide a record of routine processing and any problems encountered. The most recent information is at the end of the log file. The files are located in the installation folder of the corresponding components.

Version 3.6 and above

For the following services, verboselogging can be enabled by running the service from a command prompt with the parameter:
-debug

• MarshalAgent
• Marshal.InterfaceAgent (found in the Marshal Interface Agent subfolder of the installation)

Version 3.5 and below

Verbose logging can be enabled by turning on Debug mode for each component under the MailMarshal SPE Windows Registry Key.

The MailMarshal SPE Windows Registry Key is as follows: HKEY_LOCAL_MACHINE\SOFTWARE\Marshal\MailMarshalSPE

The following subkeys may be available, depending on which software components have been installed.

• DatabaseCreator
• MaintenanceAgent
• ReplicationAgent
• ReportingAgent
• StatusAgent

To enable Debug mode for a component:

1. Using Windows Registry Editor, navigate to the subkey
2. If necessary, create a DWORD value Debug
3. To enable verbose logging, assign a value of 1. To disable debugging, assign a value of 0.
4. You will need to stop and start the relevant services