Why does MailMarshal not accept my Rule name?


This article applies to:

  • Trustwave MailMarshal (SEG)
  • Trustwave ECM/MailMarshal Exchange

Question:

Why does MailMarshal not accept my Rule name?

Causes:

The Configurator (8.X and below) will not allow rule names containing the following ASCII characters:
  • Characters below "SPACE" (32)
  • ";" (59)
  • "," (44)

In later versions you may be able to enter these characters. However they should be avoided, because they can cause issues with rule processing.

Information:

This is expected MailMarshal behavior and there are no plans to change it at this time.

This article was previously published as:
NETIQKB29425
Marshal KB415

Last Modified 5/1/2020.
https://support.trustwave.com/kb/KnowledgebaseArticle10955.aspx