The Console Mail Recycle Bin won't empty


This article applies to:

  • Trustwave MailMarshal (SEG) 6.X

Symptoms:

  • The empty recycle bin option is disabled on the Console's Recycle Bin context menu, despite the presence of deleted e-mails in the Recycle Bin.
  • Cannot empty the Recycle Bin.

Resolution:

Upgrade to the latest version of MailMarshal SMTP.

If you are still experiencing the symptoms contact Trustwave Technical Support.

This article was previously published as:
NETIQKB49464

Last Modified 3/1/2020.
https://support.trustwave.com/kb/KnowledgebaseArticle10743.aspx