This article applies to:
- WebTrends Firewall Suite 4.1+
Symptoms:
- IP addresses are listed under Top Sites in Core Categories.
- 'Do not categorize IPs' is checked in the Advanced URL Categorization options.
Procedure:
There are several factors that can influence what information is reported. Checking or unchecking this option, as well as if the profile uses either "quick mode" or "resolve mode" for DNS resolution, can influence results.
- If 'Do Not Categorize IPs' is not checked (default setting) then the following will occur.
| IP address in firewall log file |
DNS look-up resolves to host name |
Host name used by SurfControl to categorize site |
| IP address in firewall log file |
DNS look-up resolves to host name |
The original IP is used by SurfControl to categorize site, but the resolved name is displayed in the report |
| IP address in firewall log file |
No DNS look-up (quickmode) or IP is unresolvable |
IP address used by SurfControl to categorize site |
- If 'Do Not Categorize IPs' is checked, then the following will occur.
| IP address in firewall log file |
DNS look-up resolves to host name |
Host name used by SurfControl to categorize site |
| IP address in firewall log file |
DNS look-up resolves to a host name not contained in the SurfControl database |
No categorization occurs |
| IP address in firewall log file |
No DNS look-up (quick mode) or IP is unresolvable |
IP address used by SurfControl to categorize site |
- This article was previously published as:
- NETIQKB9452