This article applies to:
Symptoms:
Causes:
Because of the manner in which Gauntlet firewalls record e-mail traffic, it is necessary to add an additional entry in the IP's Behind Firewall section of the profile set-up for the domain of the internal e-mail senders.
Procedure:
For example, if the domain is example.com, add *@example.com to the IP's behind Firewall tab. This will place the e-mail senders in their correct areas of the final report.
- This article was previously published as:
- NETIQKB2368