How do I disable message delay notifications from being sent by MailMarshal?

This article applies to:

• Trustwave MailMarshal (SEG)

Question:

• How do I disable message delay notifications from being sent by MailMarshal?
• How can I turn off the notifications that are sent to the original sender when delivery of an email is delayed in MailMarshal?

Procedure:

Currently, it is not possible to explicitly turn off delay notifications.  However, you can set the notification interval to a value greater than the message expiration timeout value; this will ensure that delay notifications are never sent from MailMarshal.

To modify the notification interval:

1. Open MailMarshal Configurator or MailMarshal (SEG) 10 Management Console 
2. Navigate to Array Properties | Advanced System Properties | Times
   • In earlier versions, Tools | Server Properties or Tools | Server and Array Properties, then Advanced tab | Additional Options button | Times tab.
3. Set the Notification and Renotification fields to a number greater than the value in the Expiration field.

This article was previously published as:

NETIQKB42858