How do I change the URL to point to a new server in Spam Management Digest email?

This article applies to:

• Trustwave MailMarshal (SEG)
• Trustwave ECM/MailMarshal Exchange 7.X

Question:

• How do I change the URL to point to a new server in Trustwave MailMarshal (SEG) Spam Management Digest email?
• How do I change the URL to the correct server in Trustwave ECM/MailMarshal Exchange Quarantine Management digest email?
• 404 (page not found) errors when accessing links to SQM website  

Procedure:

The same URL is used for release links in message digests and the Spam Quarantine Management website. By default it is entered as http://SQMservername/SpamConsole 

You can configure this URL during initial configuration of the Web components.

You can also change the URL at any time.

In SEG 6.4 and above, and ECM 7.X:

1. Log on to the SQM website using an account with administrative permission.
2. From the Administration tab, edit the URL, and then click Save.

In MailMarshal 6.2 and earlier versions:

1. Log on locally to the SQM web server computer.
2. From the Start menu, open the Web Applications Configuration Tool.
3. Change the value under the Spam Management tab| Site URL to the new URL. 

Notes:

• This value is propagated to the Array Manager computer through the MailMarshal interface. The change should take effect immediately.
• Be sure to add a DNS record that allows all browsers to resolve the URL to the Spam Quarantine management website.

This article was previously published as:

NETIQKB42127