Error: Unable to add serial number... because it is invalid.


This article applies to:

  • Firewall Suite 4.X

Symptoms:

  • Error: Unable to add serial number... because it is invalid.

Causes:

The serial numbers for these versions of Firewall Suite are case sensitive.  

Information:

Ensure that you are using the proper case when entering the serial number(s).

This article was previously published as:
NETIQKB5542

Last Modified 4/11/2006.
https://support.trustwave.com/kb/KnowledgebaseArticle10156.aspx