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HOWTO: How to customize the unpacking folder location

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This article applies to:

  • WebMarshal 6.5 and above


  • How to customize the unpacking folder location


In WebMarshal 6.5 and above, you can change the location of the unpacking folder. By default the folder location is the following subfolder of the WebMarshal install location: \Temp\unpacking

Version 6.5.5 and above

In versions 6.5.5 and above, use the WebMarshal Server Tool, Service Paths tab, to select and set this location.

Version 6.5.2 and 6.5.3

  • Warning: The instructions below are for advanced users and detail how to change the WebMarshal unpacking folder which is used to unpack and scan Web content. It is important that the directory is excluded from on-access or resident virus and spyware scanning. If you do not exclude this folder from scanning, the WebMarshal Engine and or WebMarshal Controller services may be unable to start. If you change the folder location ensure you update your on-access or resident virus and spyware scanners.  

To change the unpacking folder, add the following entry to the WMEngine.config.xml file, within the WebMarshal install:

        <Paths unpacking="new location" />

(include the quote marks)

To apply the change, restart the Engine service.

Trustwave advises you ensure the Content Analysis rule Block - Unpacking Error is enabled (it is enabled by default).


For more information see the following Trustwave Knowledgebase articles:

  • Q10850 : What directories need to be excluded from resident virus scanning and regular backups?
  • Q11974 : Virus scanners, archive unpacking, and password protected archives

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