Using HTML Entities (Accented characters) in Message Stamps

This article applies to:

• Trustwave MailMarshal 10.0.6 and above
• Message Stamps

Question:

• How do I include accented characters or other non-ASCII characters in message stamps?

Procedure:

MailMarshal 10.0.6 and above allows you to include accented characters in a Message Stamp by using HTML Entities.

1. In the Management Console, edit a message stamp. 
2. Complete all editing of text in both the plain text and HTML tabs. 
3. From the HTML tab, edit raw HTML.
4. Change all accented characters to their HTML Entity equivalents. For example, replace ë with ë
   • Reference list: https://dev.w3.org/html5/html-author/charref
   • Lookup site (may be more complete): https://unicodelookup.com/
5. Save the raw html, then immediately save the message stamp without making any other changes.
6. The HTML Entities will be included in the stamp. 

If you edit the stamp, the entities will be lost and you must complete the above procedure again.

Notes:

This procedure is required because modern web browsers automatically translate entered HTML entities into Unicode. Rendering of Unicode is dependent on the declared encoding, but message stamps must work with any encoding. HTML entities are specifically designed to be independent of encoding.