This article applies to:
- Trustwave SEG 8.1 and above
Question:
- How can I modify settings for node notification of an unreachable Array Manager?
Background:
Communication between the processing nodes and the Array Manager is essential to the health of a SEG installation. Processing will continue if communication is lost, but the administrator should be aware of this issue.
- In SEG 8.1 and above, if communication is lost the processing node periodically sends an email message to the SEG administrator address.
- By default, this message is sent once an hour if required.
Procedure:
To adjust the interval, or to disable this functionality:
SEG 8.X
- Open the Registry Editor on the email processing node (note, not the Array Manager as in most cases).
- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Trustwave\Secure Email Gateway\Node
- Add a value as below.
- Name: NoAMNotifyAfterMinutes
- Type: DWORD (values are easiest to understand if entered as decimal)
- Value: The number of minutes between notifications. The default (if the entry does not exist) is 60 minutes.
- To disable the functionality completely (not recommended), set the value to 0 (zero).
- Close Registry Editor.
- Restart the MailMarshal Controller service.
- Repeat this process on each node.
MailMarshal (SEG) 10.X
Caution: Incorrect syntax in the JSON configuration file will prevent the Controller starting. Back up the file before editing.
- On the node in the SEG installation folder, locate the file controller.config.json
- Back up this file.
- Edit the file. At the top of the file after the open brace { add the following line (where N is an integer setting the number of minutes between notifications).
- "NoAMNotifyAfterMinutes": N,
- Note the comma at the end of the line.
- The default (if the entry does not exist) is 60 minutes.
- To disable the functionality completely (not recommended), set the value to 0 (zero).
- Save the file.
- Restart the MailMarshal Controller service.
- Repeat this process on each node.