Description
When trying to access an FTP site, error 401 with error reason: “FTP over HTTP: Unauthorized” is returned.
Symptoms
When browsing to a password protected FTP site through the Vital Security Web Appliance, the browser returns the following error:
When browsing straight to the web-site, a dialog box which requires the user credentials appears:
Cause
The problem is caused because the Secure Web Gateway Appliance is trying to access the FTP server with an anonymous account, which results in a failed login attempt.
This happens generally due to protocol requirements, and not specific to SWG appliance or software!
Software Version
general protocol requirement, not related to any SWG version
- This article applies to:
- all SWG appliances
- This article was previously published as:
- Finjan KB 1576