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Trustwave Knowledge Base

Home » Knowledgebase » Trustwave MailMarshal (SEG) » INFO: Additions to Release Notes for Trustwave MailMarshal 10.1

INFO: Additions to Release Notes for Trustwave MailMarshal 10.1

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This article applies to:

  • Trustwave MailMarshal 10.1

Question:

  • What are the Release Notes for Trustwave MailMarshal (SEG) 10.1?

Information:

Trustwave SEG version 10.1.0 (10.1.0.5102) was released on April 3, 2024.

NOTE: Release 10.1.0.5089 was withdrawn. Customers who installed this version must upgrade to avoid potential disruption to Mail History.

The Release Notes included with the product are generally accurate as of the date of publication.

This article provides any additional information or corrections generated after that date.

See also article Q21135 for information about Known and Fixed Issues.

10.1 Reported Issues

  • Certain images can cause the Engine to crash in the Image Analyzer module. A hotfix is available and will also be included in the next product release. 
  • In rare cases, child user groups are not correctly updated in the Controller service, which can cause the Engine to stop. A hotfix is available and will also be included in the next product release. 
  • We have received a small number of reports of controller crashes in this version. If you encounter controller failures, please log a support ticket including support tool output for analysis.

10.1.0 Release Update

Trustwave identified an issue with database insertion in release 10.1.0.5089. This issue could affect the display of data in Mail History and the ability to manage processed messages. The issue is resolved in 10.1.0.5102.
  • After upgrading to the later release, to ensure that all processed messages appear in Mail History:
    • On each email processing server (including single server installations): Check the folder logging\dblog\badlog in the MailMarshal install folder. 
    • Move any files with extension .dblog to the parent folder (logging\dblog) 
    • These records will be submitted for processing into the database.

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Q21135 INFO: Known issues for MailMarshal/SEG 10.X

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