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ERRMSG: ASN1_verify:unknown message digest algorithm

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This article applies to:

  • Trustwave MailMarshal (SEG) 6.X
  • Trustwave ECM/MailMarshal Exchange/Trustwave ECM 7.X
  • Automatic updates/SpamCensor updates

Symptoms:

  • Error message reported by automatic update: 0D890A1: asn1 encoding routines:ASN1_verify:unknown message digest algorithm

Causes:

  • The update server is secured with a SHA-256 signed certificate as required by current best security practices. The affected product versions use an older SSL package that does not recognize this certificate.
  • Note that all affected versions of MailMarshal SMTP are unsupported and no automatic updates are available for these versions in any case.

Resolution:

  • For Trustwave MailMarshal (SEG), to resolve this issue, upgrade to a current supported version of SEG.
  • For Trustwave ECM/MailMarshal Exchange, to resolve this issue, upgrade to version 7.2.0 or above.

To contact Trustwave about this article or to request support:


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